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Disbursements

Contact Us

Building 400, Room 425
Main Campus

4000 Suisun Valley Road,
Fairfield, CA 94534

 


financialaid@solano.edu
707-864-7103

How to Receive your Refund

Introducing a New Online Refund/Payment System:

Student refunds will be transitioning from BankMobile to TouchNet starting July 2026.

TouchNet is Solano College's online payment and refund system. Through TouchNet, students can view account balances, make payments, enroll in payment plans, receive refunds, and manage authorized users who can make payments on their behalf.

Students can access their account information anytime, anywhere!

Click here for TouchNet Information

 

Contract with TouchNet

  FY 2026-27 Student Check-Run Schedule

Getting Started with TouchNet is Easy

Instructions are available to help you set up your TouchNet account.

  1. Log in to FalconNest.
  2. Select the Make a Payment card.
  3. Under the Make a Payment, click the appropriate instruction link for setting up your account.
  4. Follow the step-by-step instructions to complete your refund preference.

Choosing your Refund Preference

Refunds may be deposited directly into a student’s checking or savings account through eRefunds (Direct Deposit). Students who do not enroll in direct deposit will receive a paper check from our refund partner, Checkbook.

Refund Options Available at Solano

  1. Direct Deposit (Recommended),

Your financial aid refund will be electronically deposited into your personal checking or savings account through ACH transfer.

Refunds are generally received within 5–7 business days after the refund disbursement date.

To enroll in Direct Deposit, you will need:

    • Name listed on your bank account
    • Account Type (checking or savings)
    • Routing number
    • Checking or Savings account number. (If you do not know what your bank account or routing number is, please contact your banking institution.)
  1. Paper Check (Checkbook)

If you do not enroll in Direct Deposit, your refund will be mailed as a paper check through Checkbook to the mailing address on file with Solano Community College.

Please make sure your mailing address is current before refunds are processed.

If you need to update your mailing address, please contact the Admissions & Records Office. 

Please be aware that paper checks may take up to 30 days to arrive after your refund has been processed through checkbook.

Additional Refund Options

Additional refund methods, including PayPal and Venmo, are expected to be available soon. More information will be posted when these options become available.

 

Current BankMobile Users

If you currently receive your refund through BankMobile, you must set up a new refund preference in TouchNet after July 1, 2026, to continue receiving your refunds without delay.

Solano Community College will no longer use BankMobile after July 1, 2026.

If you need assistance with your BankMobile account, Vibe Debit Card, or login information, please contact BankMobile Disbursements at 1-877-327-9515.

Contact Customer Care          Click Here to Rest Password           Resolve Card Issues

Transferred from Another School

If you transferred to Solano Community College from a school that also uses TouchNet disbursements, your accounts cannot be merged.

You must create a new TouchNet refund profile through Solano Community College.

Please follow the instruction above under Getting Started with TouchNet is Easy to set up your account. 

Need Help with Your TouchNet?

If you are experiencing issues creating your TouchNet refund profile, setting up your refund preference, or accessing your account, please contact the Cashier's Office for assistance.

Cashier’s Office Contact Information:

  • Email: CashierOffice@solano.edu
  • Phone: (707) 864-7120
  • Location: Fairfield Main Campus, Building 400, First Floor, next to Admissions & Records

You can view your estimated refund amount and scheduled disbursement date in your FalconNest Student Portal. 

  1. Log in to FalconNest.
  2. Select the Financial Aid Dashboard card.
  3. Select the Offer tab.
  4. Select View Payment Schedule.

Please note:

  • Disbursement dates and estimated refund amounts are subject to change.
  • Your scheduled disbursement date may vary depending on when your financial aid application is received and when all required documents and eligibility requirements have been completed.
  • The Financial Aid Office processes financial aid disbursements every Monday throughout each term, except on holidays, when processing is unavailable, or during year-end processing.

View the 2026–2027 Student Check Run Calendar below for the planned disbursement schedule.

The Financial Aid Office will send a notification to your Solano student email account when your financial aid has been disbursed.

You can also verify whether your disbursement has been disbursed by viewing your Student Account Summary in FalconNest.

  • Log in to FalconNest.
  • Select the Student Self-Service card.
  • Under Student Account, select Account Summary or Account Detail by Term.
  • Review your account balance.

If your financial aid has been disbursed and a refund is being issued, the refund amount will appear as a negative balance on your student account until the refund is processed.

Please note: A negative balance indicates that your refund is pending and will be issued.