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FAQs

Contact Us!

Located in the 400 Building, First Floor
(between Counseling and Admissions & Records)
cashieroffice@solano.edu
707-864-7000 ext.7210

  • Ensure your mailing address is current*.
  • Ensure you are registered for the term.
  • Emailing CashierOffice@solano.edu, including the following information:
    • Full name on student record
    • Solano student identification number
    • Confirm current mailing address
  • Initial issuance of the Student ID is offered at no cost. Replacement IDs are $5.00. Pay online or by sending a payment authorization form to CashierOffice@solano.edu.

For more information, click here

  • Ensure your mailing address is current*.
  • Ensure you are enrolled in classes for the current term.
  • Emailing CashierOffice@solano.edu, including the following information:
    • Full name on student record
    • Solano student identification number
    • Confirm current mailing address

For more information, click here

  • Log in to MySolano account.
  • In-person payment methods:
    • Manual credit card payments Authorization form:
      • Drop off the completed and signed Credit Card Authorization form with picture ID to the Cashier's Office located in Building 400, 1st floor

For more information, click here

We are not currently implementing the “Drop for non-payment” feature.

If you need assistance in paying for your outstanding fees, please reach out to the Financial Aid Office and see if there’s any financial aid that may be extended to you.

If you have plans to register for a future term and have outstanding fees from the past term, you may be eligible for a payment plan (subject to review and approval). Contact the Cashier Office at CashierOffice@solano.edu to inquire about this.

When requesting services from either the Cashier's Office or Admissions and Records Office, you will be asked to provide your SCC ID # or your social security number per FERPA regulations and student privacy. Please use your MySolano student email to communicate with us regarding your account. All fee receipts and registration schedules will display your SCC ID. Your social security number has been removed from these documents.

1098-T forms are available on your FalconNest account. Original forms are mailed out at the end of January. Make sure you have a current mailing address and SSN on file to avoid delays in receiving your original copy of the form.

1098-t FAQs

Refunds are processed at the end of the census date of the new term and will be issued within 5-7 business days. If you accidentally made a double payment or wish to be refunded, send an email to the cashier's office at CashierOffice@solano.edu with your SCC ID and current mailing address, and your refund will be processed as soon as possible, usually within a week.

For more information, click here

Fees are due upon registration, before the start of the term. You must have all fees paid in full to register for classes at Solano Community College. If you owe fees, you will have holds placed on your account that will prevent future registration for classes AND may prevent you from dropping classes that you are currently registered in. Additionally, Solano Community College may drop students from all classes for non-payment of fees before the start of a semester or term.

First, identify the ‘type of hold’ on your account. Email CashierOffice@solano.edu in order to check the type of hold that is preventing you from registering for the term.

Contact the Financial Aid Office for guidance at financialaid@solano.edu