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Covid-19 Information

COVID-19 Withdrawal Agreement PDF


COVID-19 Spring 2020 Withdrawal and Excused Withdrawal Guidance

If, due to the circumstances of your course or due to COVID-19, you need to drop your course, you have three options:

  1. Withdrawal – You can use MySolano to withdraw from your course. This will put a W on your transcript and will calculate towards probation or dismissal status. This will also affect financial aid. Students can process this through April 27, 2020 for full semester length courses. Please check with your instructor for short-term class deadline dates.
  2. Excused Withdrawal (EW) - The EW will affect your financial aid the same way a W does; however, you can petition through Financial Aid to not have it count in your Satisfactory Academic Progress. You will need to complete the COVID-19 Spring 2020 Withdrawal Agreement. Please ask for an EW on this petition if you opt for this option. A refund will be given to you with this option.
  3. Withdrawal with Refund – This option is available when there is a natural disaster beyond the control of the student. You can petition to have the withdrawal (from option 1 above) removed from your record and receive a refund. This would affect your financial aid and will not be on your transcript. It will be as if you were never enrolled in the course. That means you may need to pay back financial aid. If this petition is approved, you will receive a refund for the course. You will need to complete the COVID-19 Spring 2020 Withdrawal Agreement.

Please note that any student requesting one of the above options that is charged at a non-resident, out-of-state or International tuition rate IS NOT ELIGIBLE for a refund.

Before you make your decision, we want to make sure it is the right option for you. Please contact the following offices if any of these circumstances apply to you:

Financial Aid
All withdrawals are included in a financial aid student’s academic eligibility calculation. Any student, who is determined ineligible for financial aid due to a withdrawal that affected either their GPA or Pace of Progress, may appeal for reinstatement based on the impact from the school closure. Any withdrawal that results in a change to a student’s enrollment status (i.e. full-time to half-time) may result in a reduced award or repayment for funds that students have already received. For more information on how withdrawals may affect your financial aid, please contact Financial Aid at

International Students
If you are an international student, the rules are different. To protect your student visa, you are expected to maintain a full course of study of 12 units. BEFORE you drop a class, please contact the ISP Program at to receive guidance on the consequences may be for you, which includes your student visa being cancelled, forcing you to return to your home country.

Graduation or Transfer Requirements
Please email or go to for additional ways to speak to a counselor to get help with this.

For any questions you may have regarding your VA Educational Benefits, please contact the Veteran Resource Center via email at

Dual Enrolled High School Students
Make sure to check-in with your high school counselor before dropping classes. A withdrawal may affect your high school graduation requirements.


Your success is important to us. We want to support you in any way we can. These are extraordinary times and we are working to ensure we are available to you as much as possible to keep us all safe and healthy.